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Research emphasised the importance of empowered and accountable first-line managers to ensure successful change.
 
The rationale is two-fold:
 
•   This level of management directly oversees the physical implementation of the change – therefore the level where the success of the change will be measured.
•   In change people want to hear the change message from their immediate leader – hence at operational level this is the level that needs to apply sound change leadership competence.
•   At Change Capacity we offer a two-day programme for this target group. The focus is on the transactional levels of change – therefore how to make the change happen in their respective areas of responsibility.
 
Contact Change Capacity to discuss your needs